We understand the fact that customers trust a service more if it provides a money-back guarantee. Therefore, we let you know that our company values its customers – that’s why we offer such an option.
It is important for us that you are happy with our service. However, since DoMyHomework offers intangible irrevocable goods, customers’ refund requests are processed on a case-by-case basis. Our clients can receive a refund in a few cases:
- The order is not assigned to a specific expert. At this stage, the client can cancel the order and receive full compensation.
- If you have paid for the order several times, you can get a refund.
- If the expert was late with delivering your assignment.
- If you are completely dissatisfied with the order, you can request a refund.
If something does not suit you in the work of our service, please contact our support team, and they will try to solve the problem as quickly as possible. Otherwise, you will get your money back.